Use of Family Health Centers in Patients Receiving Health Services from University Hospital

Aim: Use of health services is considered to be the most basic right. For this purpose, many methods have been searched to provide the health service. In this study, our aim is to investigate the use of primary health care services for patients receiving healthcare services at the university hospital in Eskişehir, Turkey. Methods: Our study was conducted in Eskişehir Osmangazi University Faculty of Medicine. 531 patients who applied to Eskişehir Osmangazi University Hospital with some problems between 2 April 2018 to 31 July 2018 included in our study. The questionnaire form, which was formed by the researchers, was completed by using face to face interview method. Results: When the place they apply for their non-emergency complaints were asked, 42% of the respondents stated that family health centers is the first application place. When reasons of applying to health centers were examined; patients who apply to family health centers stated that they preferred family health centers because they think it’s reliable and they’re being examined better without waiting for their results for too long. Conclusion: Application rates to family physicians who can treat a majority of diseases are considerably lower than target rates. Keywords: Family Practice, primary prevention, public health