Qualitative Study of Dysfunctional Behaviours (DB) within a Pakistani Higher Educational Context

The recent development in Pakistani higher educational sector has compelled university management to improve educational service quality. Student dysfunctional behaviours (SDB) is one of the key factors that adversely impacted educational environment. Various researchers have investigated these behaviours in the western context. The objective of this study is to investigate SDB within the Pakistani context. This study used a qualitative approach to develop an in-depth understanding of SDB within Pakistani higher educational context. This current study identified three dimensions of SDB and concluded that understanding of these dimensions will facilitate university management in policy formulation to tackle the issue of SDB. Keywords: Student Dysfunctional Behaviours (SDB), University Management, Qualitative Study.