Teaching Quality After the Massification of Higher Education in Taiwan: A Student Perspective

To explore whether teaching quality was improved by the Taiwan Ministry of Education's implementation of the Teaching Excellence Program after the massification of higher education, the authors used data from a 2007 student survey to build a Teaching Quality Assessment Model to analyze university students' views of the Teaching Excellence Program's improvements in teaching, identify problems with teaching quality, and compare differences between the viewpoints of students from different backgrounds regarding teaching quality. This research from the student perspective indicates that universities receiving Teaching Excellence Program grants failed to meet the expectations of students in terms of teaching equipment, training and internships, teaching evaluation systems, graduate employment and career counseling, fair evaluation of instructors' teaching, and building a learning culture. Once universities received the teaching improvement funding, they made immediate improvements in teaching yet failed to fully meet the expectations of students. After universities expand in size, we recommend that the leadership of such universities deeply examine and establish a more comprehensive teaching quality mechanism to continuously improve teaching quality.