Persepsi Beban Kerja Tenaga Kesehatan Puskesmas di Kabupaten Nagekeo Provinsi Nusa Tenggara Timur Tahun 2019

Abstract Human resources in the health sector are an important factor in quality and comprehensive health services that play a role in the implementation of the health system. The limited number of health personnel and their competency is a particular obstacle in the implementation of the health system. The purpose of this article is to provide an overview of the availability and perceptions of workload felt by health center staff in Nagekeo District. This type of research is a qualitative method applying interviews with informants who are program holders at seven health centers in 2019. The results showed that the types of personnel in the health centers include general practitioners, dentists, pharmacists, pharmacist assistants, nurses, dental nurses, public health, nutrition workers, midwives, analysts and sanitarians.. Health personnel types in the health centers are still limited and there are 3 health centers that do not yet have dentists and pharmacist assistants, health workers are given basic tasks inside and outside the building and additional tasks as administrative staff. Health workers must perform simultaneously to complete technical and administrative tasks. The study conclude that the types of health personnel is still limited compared to their workload including core and additional tasks. Keywords: Perception of workload, health workers, Nagekeo. Abstrak Sumber daya manusia dalam bidang kesehatan merupakan faktor penting dalam pelayanan kesehatan yang bermutu dan komprehensif yang berperan dalam implementasi sistem kesehatan. Jumlah tenaga kesehatan yang terbatas dan rendahnya kompetensi menjadi hambatan tersendiri dalam pelaksanaan sistem kesehatan. Tujuan penelitian ini adalah memberi gambaran tentang ketersediaan dan persepsi beban kerja yang dirasakan oleh tenaga kesehatan puskesmas di Kabupaten Nagekeo Provinsi Nusa Tenggara Timur. Jenis penelitian adalah kualitatif yang melakukan wawancara dengan informan petugas pemegang program di tujuh puskesmas tahun 2019. Hasil penelitian menunjukan bahwa jenis tenaga yang ada di puskesmas meliputi dokter umum, dokter gigi, apoteker, asisten apoteker, perawat, perawat gigi, kesehatan masyarakat, tenaga gizi, bidan, analis dan sanitarian. Tenaga kesehatan di puskesmas masih terbatas dan terdapat 3 puskesmas yang belum memiliki dokter gigi dan asisten apoteker. Tenaga kesehatan diberi tugas pokok di dalam dan di luar gedung dan tugas tambahan sebagai tenaga administrasi. Tenaga kesehatan harus bek