Is There a Difference? Exploring Male and Female Correctional Officers' Definition of and Response to Conflict Situations

Although the use of force in corrections is a topic of interest, little is known about the factors that influence correctional officers' decisions. In particular, very little is known about similarities and differences between male and female correctional officers in their definitions of and responses to conflict situations. Interviews were conducted with 192 officers at a large southwestern jail. Using a realistic vignette of an inmate disobeying a direct order, 96 female and 96 male officers were asked about their perceptions in defining and responding to conflict. Results indicate that male and female officers react to conflict situations in a similar manner, although it appears that the inmate's sex is a salient factor in the officers' decision on how to resolve conflict.