Warranty Economic Decision Models: A Summary and Some Suggested Directions for Future Research

Product guarantees or warranties have been around for generations, but formal approaches for establishing and examining warranties have been considered only during the past 20 years. A review of the literature on warranty models and analysis methods is provided, along with some suggestions for furth...

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Veröffentlicht in:Operations research 1999-11, Vol.47 (6), p.807-820
Hauptverfasser: Thomas, Marlin U, Rao, Sridevi S
Format: Artikel
Sprache:eng
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Zusammenfassung:Product guarantees or warranties have been around for generations, but formal approaches for establishing and examining warranties have been considered only during the past 20 years. A review of the literature on warranty models and analysis methods is provided, along with some suggestions for further research.
ISSN:0030-364X
1526-5463
DOI:10.1287/opre.47.6.807