The Influence of Culture on Consumer Impulsive Buying Behavior

Impulse buying generates over $4 billion in annual sales volume in the United States. With the growth of e-commerce and television shopping channels, consumers have easy access to impulse purchasing opportunities, but little is known about this sudden, compelling, hedonically complex purchasing beha...

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Veröffentlicht in:Journal of consumer psychology 2002, Vol.12 (2), p.163-176
Hauptverfasser: Kacen, Jacqueline J., Lee, Julie Anne
Format: Artikel
Sprache:eng
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Zusammenfassung:Impulse buying generates over $4 billion in annual sales volume in the United States. With the growth of e-commerce and television shopping channels, consumers have easy access to impulse purchasing opportunities, but little is known about this sudden, compelling, hedonically complex purchasing behavior in non-Western cultures. Yet cultural factors moderate many aspects of consumer's impulsive buying behavior, including self-identity, normative influences, the suppression of emotion, and the postponement of instant gratification. From a multi-country survey of consumers in Australia, United States, Hong Kong, Singapore, and Malaysia, our analyses show that both regional level factors (individualism-collectivism) and individual cultural difference factors (independent -interdependent self-concept) systematically influence impulsive purchasing behavior.
ISSN:1057-7408
1532-7663
DOI:10.1207/153276602760078686