The Use of Ergonomic Concerns Data as a Proactive Input to the Design of Workplace Tools

The Ford Motor Company has recorded over 5606 ergonomic concerns relating to job hazards through their automated evidence book ErgoRx. As part of a review of the ergonomics process in Ford, a study was carried out to look at the transfer of ergonomic information between division process engineers and plant ergonomics personnel. The study focused on ergonomics training and background knowledge, and Ford tools used to provide ergonomics information and the feedback processes. Issues on the effective feedback of ergonomics data early on in the design process are of particular interest in the light of the recent repeal of the OSHA Ergonomics regulation. Instead of using reportable ergonomics concerns to trigger remedial actions, concerns can be reduced by designing-out the features that cause the problems. Used in this way concerns data, as well as existing ergonomics tools, can be used as a cost effective, proactive input in new and redesign activities. This approach, used more widely, could be an effective way of removing objections to the imposition of a difficult to apply, and largely reactive ergonomics regulation.