EXPRESS: Responsibilizing the Net-Zero Hero? Creation and Implications of a Tragic Subject Position

The energy sector is the largest contributor to global carbon dioxide emissions. To address the current climate emergency however, energy market actors (e.g., energy providers, nongovernmental organizations, policy makers) try to make individual consumers take responsibility for achieving an overall net balance of zero greenhouse gas emissions. The purpose of this research is to understand this process of responsibilization and its implications. The research method is a narrative discourse analysis of hundreds of public documents by energy market actors. The findings show that market actors try to shape ordinary consumers into “net-zero heroes” with responsibility for emissions reduction but end up creating a tragedy when they translate their collective agenda. These findings have implications for consumer responsibilization specifically and the conversion of agendas into action more generally. Theoretically, this research shows (1) the influence of the translation stage in the agenda-to-action chain, (2) the way market actors attempt to form net-zero heroes, and (3) the limited usefulness of the hero narrative. Practically, the research explains the implications of making consumers solely responsible for the emissions reduction problem.