Detecting Process Duration Drift Using Gamma Mixture Models in a Left-Truncated and Right-Censored Environment

Within the realm of business context, process duration signifies time spent by customers between successive activities. This temporal perspective offers important insight to customer behavior, highlighting potential bottlenecks, and influencing business management decisions. The distribution of thes...

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Veröffentlicht in:ACM transactions on knowledge discovery from data 2024-09, Vol.18 (8), p.1-24, Article 195
Hauptverfasser: Yang, Lingkai, McClean, Sally, Donnelly, Mark, Khan, Kashaf, Burke, Kevin
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Sprache:eng
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