Matching Tasks and Workers under Known Arrival Distributions: Online Task Assignment with Two-sided Arrivals

Efficient allocation of tasks to workers is a central problem in crowdsourcing. In this article, we consider a setting inspired by spatial crowdsourcing platforms, where both workers and tasks arrive at different times, and each worker-task assignment yields a given reward. The key challenge is to address the uncertainty in the stochastic arrivals from both workers and the tasks. In this work, we consider a ubiquitous scenario where the arrival patterns of worker “types” and task “types” are not erratic but can be predicted from historical data. Specifically, we consider a finite time horizon T and assume that in each time-step the arrival of a worker and a task can be seen as an independent sample from two (different) distributions. Our model, called Online Task Assignment with Two-sided Arrival (OTA-TSA), is a significant generalization of the classical online task assignment problem when all the tasks are statically available. For the general case of OTA-TSA, we present an optimal non-adaptive algorithm (NADAP), which achieves a competitive ratio (CR) of at least 0.295. For a special case of OTA-TSA when the reward depends only on the worker type, we present two adaptive algorithms, which achieve CRs of at least 0.343 and 0.355, respectively. On the hardness side, we show that (1) no non-adaptive can achieve a CR larger than that of NADAP, establishing the optimality of NADAP among all non-adaptive algorithms; and (2) no (adaptive) algorithm can achieve a CR better than 0.581 (unconditionally) or 0.423 (conditionally on the benchmark linear program), respectively. All aforementioned negative results apply to even unweighted OTA-TSA when every assignment yields a uniform reward. At the heart of our analysis is a new technical tool, called two-stage birth-death process, which is a refined notion of the classical birth-death process. We believe it may be of independent interest. Finally, we perform extensive numerical experiments on a real-world rideshare dataset collected in Chicago and a synthetic dataset, and results demonstrate the effectiveness of our proposed algorithms in practice.