Target-guided Emotion-aware Chat Machine
The consistency of a response to a given post at the semantic level and emotional level is essential for a dialogue system to deliver humanlike interactions. However, this challenge is not well addressed in the literature, since most of the approaches neglect the emotional information conveyed by a...
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Veröffentlicht in: | ACM transactions on information systems 2021-10, Vol.39 (4), p.1-24 |
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Hauptverfasser: | , , , , , , , |
Format: | Artikel |
Sprache: | eng |
Online-Zugang: | Volltext |
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Zusammenfassung: | The consistency of a response to a given post at the
semantic
level and
emotional
level is essential for a dialogue system to deliver humanlike interactions. However, this challenge is not well addressed in the literature, since most of the approaches neglect the emotional information conveyed by a post while generating responses. This article addresses this problem and proposes a
unified
end-to-end neural architecture, which is capable of simultaneously encoding the
semantics
and the
emotions
in a post and leveraging target information to generate more intelligent responses with appropriately expressed emotions. Extensive experiments on real-world data demonstrate that the proposed method outperforms the state-of-the-art methods in terms of both content coherence and emotion appropriateness. |
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ISSN: | 1046-8188 1558-2868 |
DOI: | 10.1145/3456414 |