An Intelligent User Support Service System of the Information Portal

An Intelligent User Support Service System of the Information Portal

This article describes the structure of an intelligent user support service system and research on solving the problem of finding relevant answers to user queries using a neural network of the Transformer architecture, which provides representation of queries in vector form and further search for th...

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Veröffentlicht in:Pattern recognition and image analysis 2024-09, Vol.34 (3), p.738-743
Hauptverfasser: Shchukin, N. Y., Bobryakov, A. V., Mokhov, A. S., Shcherbakov, D. A.
Format: Artikel
Sprache:eng
Schlagworte:
Computer Science
Image Processing and Computer Vision
Pattern Recognition
Pria Journal Special Issue Xxi National Conference on Artificial Intelligence with International Participation (Cai-2023/Section) 6 “Frameworks and Technologies for the Design of Intelligent Systems. Applied Intelligent Systems”
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Beschreibung
Zusammenfassung:This article describes the structure of an intelligent user support service system and research on solving the problem of finding relevant answers to user queries using a neural network of the Transformer architecture, which provides representation of queries in vector form and further search for the closest vectors in a database of frequently asked questions to generate an answer.
ISSN:1054-6618
1555-6212
DOI:10.1134/S1054661824700603