Flipping the Script: A Sociotechnical Approach to Platforms and Unanticipated Uses

Flipping the Script: A Sociotechnical Approach to Platforms and Unanticipated Uses

Social media platforms display unique qualities that afford unanticipated uses and challenge the application of popular human-centered evaluations and interpretations. This observation, coupled with a rise in unanticipated uses, demonstrates that the design, function, and use of platforms are best t...

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Veröffentlicht in:Computer (Long Beach, Calif.) Calif.), 2021-04, Vol.54 (4), p.35-44
1. Verfasser: Lew, Ava
Format: Artikel
Sprache:eng
Schlagworte:
Affordances
Computer networks
Digital media
Ecosystems
Fake news
Human computer interaction
Information systems
Performance evaluation
Platform as a service
Social networking (online)
Sociotechnical systems
Technology social factors
Usability
User experience
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Beschreibung
Zusammenfassung:Social media platforms display unique qualities that afford unanticipated uses and challenge the application of popular human-centered evaluations and interpretations. This observation, coupled with a rise in unanticipated uses, demonstrates that the design, function, and use of platforms are best treated through a sociotechnical lens.
ISSN:0018-9162
1558-0814
DOI:10.1109/MC.2020.2988681