Do digital literacies matter in employee engagement in digitalised workplace?

Purpose This study aims to understand the role of digital literacies as a moderator between employee engagement and its antecedents, namely, workplace digitalisation and innovative culture. Design/methodology/approach A total of 256 valid samples were used in the analysis. The respondents were indiv...

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Veröffentlicht in:Journal of Asia business studies 2021-06, Vol.15 (3), p.523-540
Hauptverfasser: Chan, Ai Joo, Hooi, Lai Wan, Ngui, Kwang Sing
Format: Artikel
Sprache:eng
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Zusammenfassung:Purpose This study aims to understand the role of digital literacies as a moderator between employee engagement and its antecedents, namely, workplace digitalisation and innovative culture. Design/methodology/approach A total of 256 valid samples were used in the analysis. The respondents were individuals used as management-level executives in companies located in Selangor/Kuala Lumpur. The model was tested using structural equation modelling. Findings The findings reveal that there exists a significant association between employee engagement and its antecedents, namely, workplace digitalisation and innovative culture. Digital literacies are found to moderate the relationships between workplace digitalisation-employee engagement and innovative culture-employee engagement. Practical implications This paper provides new insight to the practitioners about the role of digital literacies in raising employee engagement in the digital workplace. Originality/value These findings enrich the literature on employee engagement, whereby, improving employee digital literacies strengthens employee acceptance to workplace digitalisation and benefit from the innovative culture to stay engaged.
ISSN:1558-7894
1559-2243
DOI:10.1108/JABS-08-2020-0318