Quality management for nurses performance and commitment on government hospitals: A cross-sectional study

Healthcare organizations and public institutions give more priority to commitment and performance as tools to measure nursing care outcome with regards to patient’s safety and quality care. Our aim was to evaluate the level of nurse’s commitment and performance among Jordanian nurses. A cross-sectional study was conducted in between September and October 2018 among 132 nurses in 2 major government hospitals in Jordan. The subjects were selected using Proportionate stratified random sampling. The data were collected using a self-administered questionnaire. The nurses showed moderate job performance with total mean (131.6 ± 8.5). The level of commitment was moderate (56.4 ± 1.9). Nurses’ commitment ( r = 0.384; P < .01) and performance ( r = 0.33; P < .01) was significantly and positively correlated with educational level and work experience ( r = 0.374; P < .01). No significant difference observed between male and female in terms of performance and commitment ( P > .05). Nurse performance and commitment were influenced by education and experience with education (β = 0.291, P < .001) contributing significantly than experience (β = 0.280, P < .001). The findings of the study have broadened the scope of knowledge in the existing literature. Stakeholders should strengthen continued education to nurses and stimulate their love of the nursing profession.