Total quality groups in business: Opportunities and challenges for specialists in group work

Total quality groups in business: Opportunities and challenges for specialists in group work

Total Quality is an approach for applying group methods to identify and collectively prevent or solve specific problems related to consumer satisfaction and quality issues in businesses.

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Veröffentlicht in:The Journal for specialists in group work 1994-11, Vol.19 (4), p.217-226
Hauptverfasser: Smaby, Marlowe H., Peterson, Terrance L., Hovland, Jane
Format: Artikel
Sprache:eng
Schlagworte:
Business
Consumer Economics
Cooperative Learning
Group Discussion
Group Dynamics
Interpersonal Communication
Organizational Communication
Problem Solving
Quality Assurance
Quality Circles
Quality Control
Social Influences
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container_end_page 226
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container_title The Journal for specialists in group work
container_volume 19
creator Smaby, Marlowe H.
Peterson, Terrance L.
Hovland, Jane
description Total Quality is an approach for applying group methods to identify and collectively prevent or solve specific problems related to consumer satisfaction and quality issues in businesses.
doi_str_mv 10.1080/01933929408414367
format Article
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source Periodicals Index Online; Taylor & Francis Journals Complete
subjects Business
Consumer Economics
Cooperative Learning
Group Discussion
Group Dynamics
Interpersonal Communication
Organizational Communication
Problem Solving
Quality Assurance
Quality Circles
Quality Control
Social Influences
title Total quality groups in business: Opportunities and challenges for specialists in group work
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