Relationship between Organizational Citizenship Behavior and Social Capital: Survey from Hospital Setting
Background: The importance of organizational citizenship behavior in the hospital is increasing positive relationships between employees and engages them in organizational activities. Methods: This study is a descriptive-correlation survey, the research population consisted of all the staff of selec...
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Veröffentlicht in: | Hospital topics 2020-07, Vol.98 (3), p.81-88 |
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Hauptverfasser: | , , , , |
Format: | Artikel |
Sprache: | eng |
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Zusammenfassung: | Background: The importance of organizational citizenship behavior in the hospital is increasing positive relationships between employees and engages them in organizational activities.
Methods: This study is a descriptive-correlation survey, the research population consisted of all the staff of selected hospital of IUMS, and 312 of them were chosen based on the formulas and were selected by two-stage sampling. The tools used in the study were two questionnaires.
Results: The mean and standard deviation of the two components of social capital and citizenship behavior were moderate.
Conclusion: Strengthening the components of employee's citizenship behavior can increase the staff's satisfaction and productivity while increasing social capital in hospitals. |
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ISSN: | 0018-5868 1939-9278 |
DOI: | 10.1080/00185868.2020.1784813 |