DEVELOPING A TOOL TO SUPPORT DECISIONS IN SUSTAINABILITY-RELATED TRADE-OFF SITUATIONS: UNDERSTANDING NEEDS AND CRITERIA

Early integration of sustainability considerations into decision making is seen as a key enabler for companies to understand the potential implications of their decisions on the triple bottom line aspects. Lack of the tools to support decisions when trade-off between sustainability aspects occur, however, may lead to uninformed decision-making and undesired outcomes. By consolidating the learnings from empirical work together with literature recommendations, we propose key criteria to be considered when developing decision support tools to manage sustainability-related trade-off situations.