Understanding antecedents of continuance and revisit intentions: The case of sport apps

Prior studies have investigated the antecedents of sport application (Sapp) adoption, but few researchers have concentrated on attitudinal, cognitive and behavioural factors' effects on users’ continuance intention (CI) and revisit intention (RI). This study focused on the Sapp CI antecedents o...

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Veröffentlicht in:Journal of retailing and consumer services 2023-05, Vol.72, p.103288, Article 103288
Hauptverfasser: Perez-Aranda, Javier, González Robles, Eva M., Alarcón Urbistondo, Pilar
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Sprache:eng
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Zusammenfassung:Prior studies have investigated the antecedents of sport application (Sapp) adoption, but few researchers have concentrated on attitudinal, cognitive and behavioural factors' effects on users’ continuance intention (CI) and revisit intention (RI). This study focused on the Sapp CI antecedents of use intensity and commitment to – and competence and satisfaction with – these tools. Analyses using structural equation modelling were conducted with data on 362 Sapp users from Malaga, Spain. The results confirm that commitment to and competence with Sapps are positively related to satisfaction and use intensity, which have a positive impact on CI and RI.
ISSN:0969-6989
1873-1384
DOI:10.1016/j.jretconser.2023.103288