Analysing the tweets to examine the behavioural response of Indian citizens over the approval of national education policy 2020

[Display omitted] •Indian education regulating body introduces the National Education Policy 2020.•Intending to improve the existing education infrastructure.•Behavioural responses of the Indian People over the approval of NEP is analysed.•Some Indian states showing negative emotions in the initial implementation of NEP.•The education policymakers can get an insight into the response of Indian citizens. Indian education regulating body introduces the National Education Policy 2020 (NEP 2020) with the objective of improving the education infrastructure. In this study, we analyse the tweets (related to NEP) intending to look for the behavioural responses of the Indian People over the approval of NEP. It interestingly points out that some of the Indian states are showing majorly negative emotions for the acceptance of policies in the new education system in the initial period of the NEP. This opposition is demonstrated in the form of agitation and starting opposing hashtags on social networks. The outcomes of this study will help the education policymakers in getting an insight into the response of Indian citizens in context to the purposed policy. They can take preventive, perfective, and corrective measures to improve and provide more clarification to the people of the regions where the negative emotions are alarming.