Understanding the employee job satisfaction depending on manager's fair treatment: The role of cynicism towards the organization and co-worker support

The present study claims that perceived interactional justice can be a significant antecedent of job satisfaction. In this relationship, cynicism towards the organization has a mediating role on the impact of perceived interactional justice on employees’ job satisfaction. In addition, co-worker support has a moderator role on the impact of employees’ cynic attitudes and behavior on their job satisfaction. This study discusses the above mentioned theoretical research model and tries to clarify the relationship among present concepts. To this end, a cross-sectional research study has been performed with the participation of 1606 employees from various banks (public and private) in Istanbul/Turkey during the coronovirus pandemic. According to the findings of the research, perceived interactional justice has significant positive impacts on employees’ job satisfaction. In addition, the results indicated that cynicism towards the organization has significant mediating role between perceived interactional justice and job satisfaction. Subsequently, the findings confirmed that co-worker support has significant moderating role in the relationship between cynicism towards the organization and job satisfaction. This study helps to understand and evaluate the factors influencing attitudes towards work at the organizational and relational levels. All study variables and the possible relationship among these, are discussed in the literature review. Finally, the implications of study for both the individual and the organization are presented in the conclusion and discussion section. La présente étude suggère que la justice interactionnelle perçue peut être un antécédent significatif de la satisfaction au travail. Dans cette relation, le cynisme organisationnel a un rôle de médiation sur l’impact de la justice interactionnelle perçue sur la satisfaction professionnelle des employés. De plus, le soutien des collègues a un rôle de modérateur sur l’impact des attitudes et des comportements cyniques des employés sur leur satisfaction au travail. Cette étude traite de la modèle de recherche théorique mentionnée ci-dessus et essaie de clarifier la relation entre les concepts cités. Une étude de recherche « cross-sectional » a été réalisée avec la participation de 1606 employés de diverses banques (publiques et privées) à Istanbul/Turquie pendant la pandémie de coronavirus. Selon les résultats de la recherche, la justice interactionnelle perçue a des effets positifs importants s