Building financial resilience through financial and digital literacy in South Asia and Sub-Saharan Africa

Globally, 1.7 billion adults still lack access to formal financial services, with a large percentage living in South Asia and Sub-Saharan Africa. Current financial inclusion strategies seek to enhance these vulnerable populations' access to financial services with the aim of building more inclusive and financially resilient societies. With the Fintech movement and over 67% of the world's population having a mobile phone, digital financial literacy is gaining momentum. Nevertheless, negligible research has measured its impacts on financial behavior. This study uses data from the InterMedia Financial Inclusion Insights (FII) surveys for seven South Asian and Sub-Saharan African countries to investigate the relationship between multidimensional measures of financial and digital literacy and resilience-building financial behaviors, including saving, borrowing, and risk management. The findings consistently show that both financial and digital literacy are key factors to building inclusiveness and financial resilience. Heterogeneities are identified across regions, as well as for poor, rural, and female households. A robustness check is also included to address potential endogeneity. The results emphasize the need to redefine traditional financial literacy to include digital literacy, with important implications for countries considering both as a dual approach to improving households' long-run financial resilience. •Financial and digital literacy are key factors to building financial resilience.•Heterogeneities exist across regions, and for poor, rural, and female households.•Results that account for endogeneity are consistent with baseline findings.•Traditional financial literacy needs to be redefined to include digital literacy.•A dual literacy approach is necessary to improve financial inclusion and resilience.