The value of novel technologies in context to performance measurement and management: A systematic review and future research directions

The purpose of this paper is to systematically review research related to the value of new technologies in the context of performance measurement and management. The review synthesizes findings from previous studies to provide a comprehensive understanding of the current state-of-the-art of various novel technologies and how they assist performance measurement and management across various industries. Scopus was selected as the main electronic database for this study. As a principal result, we found that research related to the value of novel technologies in the context of performance measurement and management is formed around six research streams: automation techniques, predictive analytics, real-time data collection, visualization, collaboration tools, and blockchain technology. As a conclusion, the research presents that novel technologies can be used to track and monitor performance, automate processes, and streamline operations. The findings of this review will bring more coherent value to the current state of the literature and contribute to a diverse body of knowledge.