Digital wayfinding systems in hospitals: A qualitative evaluation based on managerial perceptions and considerations before and after implementation
•A comprehensive evaluation of digital wayfinding systems in hospitals.•Reduced task complexity and overall user stress; enhanced user control and empowerment.•Reduced delayed/missed appointments and staff time providing directions to patient.•Needs of the elderly and disabled remain unaddressed....
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| Veröffentlicht in: | Applied ergonomics 2021-01, Vol.90, p.103260, Article 103260 |
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| Hauptverfasser: | , |
| Format: | Artikel |
| Sprache: | eng |
| Online-Zugang: | Volltext |
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| Zusammenfassung: | •A comprehensive evaluation of digital wayfinding systems in hospitals.•Reduced task complexity and overall user stress; enhanced user control and empowerment.•Reduced delayed/missed appointments and staff time providing directions to patient.•Needs of the elderly and disabled remain unaddressed. |
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| ISSN: | 0003-6870 1872-9126 |
| DOI: | 10.1016/j.apergo.2020.103260 |