Learn from Customer Complaint Horror Stories

Learn from Customer Complaint Horror Stories

The best stories about water customers’ complaints and employees’ experiences in the field can also be the best tools for training laboratory staff.

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:Opflow (Denver, Colo.) Colo.), 2024-10, Vol.50 (8), p.18-20
Hauptverfasser: Adams, Hunter, Clark, Tom, Sullivan, Matthew, Montier‐Burke, Virginia Dee, Wagner, Mary Carol
Format: Magazinearticle
Sprache:eng
Schlagworte:
customer complaints
employee training
laboratory best practices
water quality
Online-Zugang:Volltext
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:The best stories about water customers’ complaints and employees’ experiences in the field can also be the best tools for training laboratory staff.
ISSN:0149-8029
1551-8701
DOI:10.1002/opfl.2007