Helping Yourself before Helping Others: How Sense of Control Promotes Charitable Behaviors

This research elucidates the conditions under which distress appeals can evoke the instinct to help without turning recipients away from uncomfortable situations. Five experiments demonstrated with behavioral evidence that evoking a sense of control by irrelevant causes prior to appeal exposure can...

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Veröffentlicht in:Journal of consumer psychology 2020-07, Vol.30 (3), p.486-505
Hauptverfasser: Xu, Qian, Kwan, Canice M. C., Zhou, Xinyue
Format: Artikel
Sprache:eng
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Zusammenfassung:This research elucidates the conditions under which distress appeals can evoke the instinct to help without turning recipients away from uncomfortable situations. Five experiments demonstrated with behavioral evidence that evoking a sense of control by irrelevant causes prior to appeal exposure can increase the likelihood of registering as a volunteer (Studies 1 and 3) and the tendency to donate (Studies 2, 4, and 5) in a subsequent unrelated situation. The authors found that this effect was not evident in the absence of distress and for participants with enhanced distress tolerance. The results further showed that enhanced control increased distress tolerance, which mediated the observed effect on charitable acts but had no impact on self‐efficacy in contributing as a helper. The findings have both theoretical and managerial implications for promoting charitable behaviors.
ISSN:1057-7408
1532-7663
DOI:10.1002/jcpy.1163