Human‐centered Smart Cities: An evaluation of a small community using the Smart Cities Initiative framework

In September 2023, the INCOSE Smart Cities Initiative released a framework to evaluate and define smart city systems. The framework includes a human‐centered definition of a smart city and offers metrics of a smart city. The definition, metrics, and framework are based on a systematic process that allows consistent evaluation of city that focuses on providing for fundamental human needs. Many smart city applications still focus on technology, regardless of whether that technology provides a clear benefit to the stakeholders of the city. Systems engineering tools and practices offer potential for improving smart city implementations by improving the alignment of needs and solutions. Unfortunately, in new domains, such as the plethora domains involved with smart cities, systems engineering can be viewed as unnecessary overhead. Therefore, the usefulness of the systems engineering concepts that underlie the INCOSE Smart Cities framework could be overlooked unless it can provide immediate value. As a demonstration of how the new framework could be used by someone interested in engaging INCOSE Smart Cities concepts, a high‐level application of the definitions and framework was performed. The analysis demonstrated that a simple review of the city system, using the perspectives of the INCOSE Smart Cities initiative, could reveal strengths and weaknesses of a smart city and identify potential next steps for improvement. This paper is a case study of how to use qualitative analysis to apply the human‐centered definition and framework to evaluate a Smart City. The case study provides an opportunity to evaluate the strengths and weaknesses of the new INCOSE framework.