Clinical, Legal, and Ethical Aspects of Artificial Intelligence–Assisted Conversational Agents in Health Care

This Viewpoint discusses evidence supporting use of conversational agents in health care-artificial intelligence (AI) programs that interpret users' questions or concerns and respond with answers-and proposes 12 domains (eg, safety, transparency, security) that clinicians and health care organi...

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Veröffentlicht in:	JAMA : the journal of the American Medical Association 2020-08, Vol.324 (6), p.552-553
Hauptverfasser:	McGreevey, John D, Hanson, C. William, Koppel, Ross
Format:	Artikel
Sprache:	eng
Schlagworte:	Agents (artificial intelligence) Artificial intelligence Artificial Intelligence - ethics Artificial Intelligence - legislation & jurisprudence Artificial Intelligence - standards Bioethical Issues Communication Computer Security Conversational artificial intelligence Delivery of Health Care - methods Federal Government General & Internal Medicine Government Regulation Health care Humans Life Sciences & Biomedicine Medical ethics Medicine, General & Internal Natural Language Processing Science & Technology Security Speech Recognition Software
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Beschreibung
Zusammenfassung:	This Viewpoint discusses evidence supporting use of conversational agents in health care-artificial intelligence (AI) programs that interpret users' questions or concerns and respond with answers-and proposes 12 domains (eg, safety, transparency, security) that clinicians and health care organizations should evaluate before using them for patient care.
ISSN:	0098-7484 1538-3598
DOI:	10.1001/jama.2020.2724