QoS to QoE Mapping Function for Iptv Quality Assessement Based on Kohonen Map: A Pilot Study

This paper deals with an analysis of Kohonen map usage possibility for real-time evaluation of end-user video quality perception. The Quality of Service framework (QoS) describes how the network impairments (network utilization or packet loss) influence the picture quality, but it does not reflect precisely on customer subjective perceived quality of received video stream. There are several objective video assessment metrics based on mathematical models trying to simulate human visual system but each of them has its own evaluation scale. This causes a serious problem for service providers to identify a critical point when intervention into the network behaviour is needed. On the other hand, subjective tests (Quality of Experience concept) are time-consuming and costly and of course, cannot be performed in real-time. Therefore, we proposed a mapping function able to predict subjective end-user quality perception based on the situation in a network, video stream features and results obtained from the objective video assessment method.