Total Quality Management at University
The paper describes the higher education development tendencies that influence the need to improve activity quality at universities when Lithuania stands on the threshold of integration into the European Union. The problems and particularities of total quality management principle application at uni...
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Veröffentlicht in: | Organizacijų vadyba 2003 (28), p.237-254 |
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Format: | Artikel |
Sprache: | eng |
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Online-Zugang: | Volltext |
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Zusammenfassung: | The paper describes the higher education development tendencies that influence the need to improve activity quality at universities when Lithuania stands on the threshold of integration into the European Union. The problems and particularities of total quality management principle application at universities are analyzed employing the analysis of scientific literature. The experience of foreign higher education institutions in the assessment of self-activity quality, applying the European Foundation Quality Management excellence model is presented in the article as well. |
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ISSN: | 1392-1142 2335-8750 |