BUREAUCRACY AND TECHNOCRACY IN THE WORKPLACE

Work is the most important human activity performed every day in order to provide the best possible quality of life and continuous progress in all fields of society. While working, a worker uses his/her skills and knowledge necessary to simplify and facilitate the job process as much as possible. Therefore, this paper deals with the concepts of bureaucracy and technocracy, as well as with their influence on the performance of work at workplaces. It seems that the mentioned terms are inextricably linked, since a wide range of jobs implies possession of professional knowledge, abilities and skills in order to be able to carry out work tasks efficiently. A large number of theorists view the bureaucratic type of organization as the ability to achieve the highest degree of effectiveness as well as corresponding advantages. Some of the common features of bureaucracy and technocracy are the following: they ensure high effectiveness and efficiency, but also enable application of knowledge, modern methods, calculations and activities that are characteristic for performing a wide variety of jobs. In this paper the author explains who has power in the workplace, for what purposes that power is being used and by what means, but also defines the procedures and ways to achieve the obedience of others within a certain working environment.