Advances in Service Science: Proceedings of the 2018 INFORMS International Conference on Service Science

Advances in Service Science: Proceedings of the 2018 INFORMS International Conference on Service Science

Regardless of size and service, a service organization is a service system. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions.

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Yang, Hui, Qiu, Robin
Format: Buch
Sprache:eng
Schlagworte:
Service industries-Congresses
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Beschreibung
Zusammenfassung:Regardless of size and service, a service organization is a service system. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions.