Tasks, Time, and Tools: Quantifying Online Sensemaking Efforts Through a Survey-based Study
Aiming to help people conduct online research tasks, much research has gone into tools for searching for, collecting, organizing, and synthesizing online information. However, outside of the lab, in-the-wild sensemaking sessions (with data on tasks, users, their tools and challenges) can ground us i...
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Zusammenfassung: | Aiming to help people conduct online research tasks, much research has gone
into tools for searching for, collecting, organizing, and synthesizing online
information. However, outside of the lab, in-the-wild sensemaking sessions
(with data on tasks, users, their tools and challenges) can ground us in the
reality of such efforts and the state of tool support. We use a survey-based
approach with aided recall focused on segmenting and contextualizing individual
exploratory browsing sessions to conduct a mixed method analysis of everyday
sensemaking sessions in the traditional desktop browser setting while
preserving user privacy. We report data from our survey (n=111) collected in
September, 2022, and use these results to update and deepen the rich literature
on information seeking behavior and exploratory search, contributing new
empirical insights into the time spent per week and distribution of that time
across tasks, and the lack of externalization and tool-use despite widespread
desire for support. |
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DOI: | 10.48550/arxiv.2411.07206 |