A Logic-based Multi-agent System for Ethical Monitoring and Evaluation of Dialogues

Dialogue Systems are tools designed for various practical purposes concerning human-machine interaction. These systems should be built on ethical foundations because their behavior may heavily influence a user (think especially about children). The primary objective of this paper is to present the a...

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Veröffentlicht in:arXiv.org 2021-09
Hauptverfasser: Dyoub, Abeer, Costantini, Stefania, Letteri, Ivan, Lisi, Francesca A
Format: Artikel
Sprache:eng
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Zusammenfassung:Dialogue Systems are tools designed for various practical purposes concerning human-machine interaction. These systems should be built on ethical foundations because their behavior may heavily influence a user (think especially about children). The primary objective of this paper is to present the architecture and prototype implementation of a Multi Agent System (MAS) designed for ethical monitoring and evaluation of a dialogue system. A prototype application, for monitoring and evaluation of chatting agents' (human/artificial) ethical behavior in an online customer service chat point w.r.t their institution/company's codes of ethics and conduct, is developed and presented. Future work and open issues with this research are discussed.
ISSN:2331-8422
DOI:10.48550/arxiv.2109.08294