Analysis of an M/G/1 system for the optimization of the RTG performances in the delivery of containers in Abidjan Terminal

IJAAMM (2016) In front of the major challenges to increase its productivity while satisfying its customer, it is today important to establish in advance the operational performances of the RTG Abidjan Terminal. In this article, by using an M/G/1 retrial queue system, we obtained the average number of parked delivery trucks and as well as their waiting time. Finally, we used Matlab to represent them graphically then analyze the RTG performances according to the traffic rate.