Individual and organizational perspectives on emotion management and display

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Individual and organizational perspectives on emotion management and display

Inhaltsangabe: “… Emotional intelligence and wise emotion regulation in the workplace / Stéphane Côté, Christopher T.H. Miners, Sue Moon -- Care in organizations : a conceptual lens to study emotions and capability / Dorthe Eide -- Emotional affects : developing understanding of healthcare organisation / Annabelle Mark -- Cultural differences in emotional labor in flight attendants / Céleste M.  …”
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