Numeric data services and sources for the general reference librarian von Kellam, Lynda M.

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Understanding reference transactions transforming an art into a science

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Providing reference services a practical guide for librarians von Gottfried, John 1953-, Pennavaria, Katherine 1959-

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Library conversations reclaiming interpersonal communication theory for understanding professional encounters von Radford, Marie L., Radford, Gary P. 1961-

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The library's role in supporting financial literacy for patrons

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Guide to reference essential general reference and library science sources

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Reinventing Reference How Libraries Deliver Value in the Age of Google von Anderson, Katie Elson

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Reference and information services an introduction

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The reference interview today von Knoer, Susan

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Numeric data services and sources for the general reference librarian von Kellam, Lynda M.

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Reference services review, Volume 39, Number 1, LOEX-of-the-West 2010

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Dealing with an international clientele communications, diplomacy and etiquette von Meredith, Meri

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Understanding reference transactions transforming an art into a science von Saxton, Matthew L., (Matthew Locke)

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Fuentes de información general von Martín Vega, Arturo

The reference interview today negotiating and answering questions face to face, on the phone, and virtually von Harmeyer, Dave 1956-

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Research within the disciplines foundations for reference and library instruction

Reference and access

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Library services for career planning, job searching, and employment opportunities

Successful enquiry answering every time von Buckley Owen, Tim

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The embedded librarian innovative strategies for taking knowledge where it's needed von Shumaker, David 1950-

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