B2B customer experience a practical guide to delivering exceptional CX von Hague, Nick 1974-, Hague, Paul

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B2B customer experience a practical guide to delivering exceptional CX von Hague, Nick 1974-, Hague, Paul

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Connect how to use data and digital marketing to create lifetime customers von Petersen, Lars Birkholm

The innovative lean enterprise using the principles of lean to create and deliver innovation to customers von Sgroi, Anthony

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Erfolgsfaktor Emotionalisierung wie Unternehmen die Herzen der Kunden gewinnen

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Creating and managing superior customer value

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Customer knowledge management Kundenwissen erfolgreich einsetzen

Communicating with customers von Forsyth, Patrick 1942-

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Combo prospecting The powerful one-two punch that fills your pipeline and wins sales von Hughes, Tony J.

Service design for business a practical guide to optimizing the customer experience von Reason, Ben, Løvlie, Lavrans 1969-, Flu, Melvin Brand 1966-

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Mistreatment in organizations

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Valuable content marketing how to make quality content your key to success von Jefferson, Sonja, Tanton, Sharon

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Behavioral marketing delivering personalized experiences at scale von Walters, Dave

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Customer-oriented marketing strategy theory and practice von Dalgic, Tevfik

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Promoting consumer engagement through emotional branding and sensory marketing

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Enterprise one to one tools for competing in the interactive age von Peppers, Don, Rogers, Martha

Agile sales delivering customer journeys of value and delight von Jeavons, Brad

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Delivering fantastic customer experience how to turn customer satisfaction into customer relationships von Lafrenière, Daniel

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The loyalty effect the hidden force behind growth, profits, and lasting value von Reichheld, Frederick F. 1952-

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Customer-centric marketing build relationships, create advocates, and influence your customers von Cundari, Aldo

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