Measuring service quality

European library & information research policy proceedings of a seminar held at the Hotel Russell, London, 7 - 9 December 1994

Inhaltsverzeichnis

Innovation in information twenty years of the British Library Research and Development Department von Meadows, Arthur J. 1934-

An action plan for outcomes assessment in your library von Hernon, Peter

Research and the practitioner dissemination of research results within the library-information profession von Lynam, Peter, Slater, Margaret, Walker, Rennie

Biblioteka i čtenie problemy i issledovanija ; sbornik naučnych trudov

Library Surveys an introduction to their use, planning, procedure and presentation von Line, Maurice B. 1928-2010