Mistreatment in organizations

The objective of this series is to promote theory and research in the increasingly growing area of occupational stress, health and well being, and in the process, to bring together and showcase the work of the best researchers and theorists who contribute to this area. Volume 13 of Research in occup...

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Weitere Verfasser: Halbesleben, Jonathon R. B., Perrewe, Pamela L., Rosen, Christopher C.
Format: E-Book
Sprache:English
Veröffentlicht: Bingley, U.K. Emerald 2015
Schriftenreihe:Research in occupational stress and well being v. 13
Online-Zugang:Volltext
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490 1 |a Research in occupational stress and well being  |x 1479-3555  |v v. 13 
520 |a The objective of this series is to promote theory and research in the increasingly growing area of occupational stress, health and well being, and in the process, to bring together and showcase the work of the best researchers and theorists who contribute to this area. Volume 13 of Research in occupational stress and well being is focused on mistreatment in organizations. Mistreatment can be damaging to the individual as well as to the organization. This volume includes critical topics on customer mistreatment, aggression in the workplace, incivility, and workplace ostracism. We consider mistreatment to be a "workplace stressor" which has been linked to higher emotional burnout, withdrawal behaviors such as tardiness and absenteeism, and lower customer service performance. This is just one example of how mistreatment can affect employees negatively. The topic of this volume, Mistreatment in Organizations, is sure to attract the attention of researchers around the globe. 
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Research in occupational stress and well being 1479-3555 v. 13
The objective of this series is to promote theory and research in the increasingly growing area of occupational stress, health and well being, and in the process, to bring together and showcase the work of the best researchers and theorists who contribute to this area. Volume 13 of Research in occupational stress and well being is focused on mistreatment in organizations. Mistreatment can be damaging to the individual as well as to the organization. This volume includes critical topics on customer mistreatment, aggression in the workplace, incivility, and workplace ostracism. We consider mistreatment to be a "workplace stressor" which has been linked to higher emotional burnout, withdrawal behaviors such as tardiness and absenteeism, and lower customer service performance. This is just one example of how mistreatment can affect employees negatively. The topic of this volume, Mistreatment in Organizations, is sure to attract the attention of researchers around the globe.
Halbesleben, Jonathon R. B.
Perrewe, Pamela L.
Rosen, Christopher C.
Erscheint auch als Druck-Ausgabe 9781785601170
TUM01 ZDB-55-ELD TUM_PDA_ELD https://doi.org/10.1108/S1479-3555201513 Volltext
spellingShingle Mistreatment in organizations
title Mistreatment in organizations
title_auth Mistreatment in organizations
title_exact_search Mistreatment in organizations
title_full Mistreatment in organizations edited by Pamela L. Perrewe<U+0301>, Jonathon R.B. Halbesleben, Christopher C. Rosen
title_fullStr Mistreatment in organizations edited by Pamela L. Perrewe<U+0301>, Jonathon R.B. Halbesleben, Christopher C. Rosen
title_full_unstemmed Mistreatment in organizations edited by Pamela L. Perrewe<U+0301>, Jonathon R.B. Halbesleben, Christopher C. Rosen
title_short Mistreatment in organizations
title_sort mistreatment in organizations
url https://doi.org/10.1108/S1479-3555201513
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