The customer success professional's handbook how to thrive in one of the world's fastest growing careers--while driving growth for your company

"This book will serve as the definitive reference book, "The CSM Bible" for the CSM Profession. While there are several books addressing the Customer Success imperative, there is no authoritative manual for how an aspiring CSM can develop their skills and proficiency to be more employ...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	Vaidyanathan, Ashvin 1980- (VerfasserIn), Rabago, Ruben 1968- (VerfasserIn)
Format:	Elektronisch E-Book
Sprache:	English
Veröffentlicht:	Hoboken, New Jersey Wiley [2020]
Schlagworte:	Success in business Career development Organizational change Consumer satisfaction Career Mobility Organizational Innovation Consumer Behavior Succès dans les affaires Plan de carrière Changement organisationnel Consommateurs ; Satisfaction BUSINESS & ECONOMICS / Customer Relations
Online-Zugang:	lizenzpflichtig
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