Proving the Value of Soft Skills
A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining...
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Association for Talent Development
2020
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| 520 | |a A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills , measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders' hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies. | ||
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| spelling | Phillips, Jack VerfasserIn aut Proving the Value of Soft Skills Jack Phillips [Erscheinungsort nicht ermittelbar] Association for Talent Development 2020 1 online resource Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Title from content provider A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills , measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders' hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies. Career development Employees Training of Rate of return Soft skills Plan de carrière Personnel ; Formation Taux de rendement Compétences non techniques Employees ; Training of Phillips, Patti MitwirkendeR ctb Ray, Rebecca MitwirkendeR ctb 1950496635 Erscheint auch als Druck-Ausgabe 1950496635 TUM01 ZDB-30-ORH TUM_PDA_ORH https://learning.oreilly.com/library/view/-/9781950496648/?ar X:ORHE Aggregator lizenzpflichtig Volltext |
| spellingShingle | Phillips, Jack Proving the Value of Soft Skills Career development Employees Training of Rate of return Soft skills Plan de carrière Personnel ; Formation Taux de rendement Compétences non techniques Employees ; Training of |
| title | Proving the Value of Soft Skills |
| title_auth | Proving the Value of Soft Skills |
| title_exact_search | Proving the Value of Soft Skills |
| title_full | Proving the Value of Soft Skills Jack Phillips |
| title_fullStr | Proving the Value of Soft Skills Jack Phillips |
| title_full_unstemmed | Proving the Value of Soft Skills Jack Phillips |
| title_short | Proving the Value of Soft Skills |
| title_sort | proving the value of soft skills |
| topic | Career development Employees Training of Rate of return Soft skills Plan de carrière Personnel ; Formation Taux de rendement Compétences non techniques Employees ; Training of |
| topic_facet | Career development Employees Training of Rate of return Soft skills Plan de carrière Personnel ; Formation Taux de rendement Compétences non techniques Employees ; Training of |
| url | https://learning.oreilly.com/library/view/-/9781950496648/?ar |
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