Salesforce.com for dummies

Your all-access guide to reaping the benefits of Salesforce.com Salesforce.com has a rapidly expanding influence over the way companies across the globe interact with their clientele. Written by Salesforce.com insiders with years of experience in customer relationship management (CRM) solutions, Sal...

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Hauptverfasser: Kao, Liz (VerfasserIn), Paz, Jon (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Hoboken, NJ John Wiley & Sons [2016]
Ausgabe:6th edition.
Schriftenreihe:--For dummies
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Salesforce.com for dummies by Liz Kao and Jon Paz
6th edition.
Hoboken, NJ John Wiley & Sons [2016]
©2016
1 online resource (1 volume) illustrations.
Text txt rdacontent
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Online-Ressource cr rdacarrier
--For dummies
Online resource; title from title page (viewed June 30, 2016)
Your all-access guide to reaping the benefits of Salesforce.com Salesforce.com has a rapidly expanding influence over the way companies across the globe interact with their clientele. Written by Salesforce.com insiders with years of experience in customer relationship management (CRM) solutions, Salesforce.com For Dummies gives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations. You'll discover how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, create accurate projects based on past performance, and so much more. A customizable, on-demand CRM solution, Salesforce.com allows businesses to organize and manage all of their customer informationleads, opportunities, contacts, accounts, cases, and solutionsin one place. Whether you're a Windows or Mac user, this down-to-earth, friendly guide shows you how to maximize Salesforce.com's capabilities to close deals faster, gain real-time visibility into sales, and collaborate instantly. Customize the new user interface with apps, widgets, and tools Prospect leads, drive sales, and provide outstanding customer service Manage contacts, identify opportunities, and analyze your results Collaborate with colleagues using Chatter If you're new to Salesforce.com or an existing user looking for the latest tips and tricks to maximize its potential, this friendly guide has you covered.
Salesforce (Online service)
Customer relations Management
Salesforce (Serveur)
Customer relations ; Management
Paz, Jon VerfasserIn aut
TUM01 ZDB-30-ORH TUM_PDA_ORH https://learning.oreilly.com/library/view/-/9781119239314/?ar X:ORHE Aggregator lizenzpflichtig Volltext
spellingShingle Kao, Liz
Paz, Jon
Salesforce.com for dummies
Salesforce (Online service)
Customer relations Management
Salesforce (Serveur)
Customer relations ; Management
title Salesforce.com for dummies
title_auth Salesforce.com for dummies
title_exact_search Salesforce.com for dummies
title_full Salesforce.com for dummies by Liz Kao and Jon Paz
title_fullStr Salesforce.com for dummies by Liz Kao and Jon Paz
title_full_unstemmed Salesforce.com for dummies by Liz Kao and Jon Paz
title_short Salesforce.com for dummies
title_sort salesforce com for dummies
topic Salesforce (Online service)
Customer relations Management
Salesforce (Serveur)
Customer relations ; Management
topic_facet Salesforce (Online service)
Customer relations Management
Salesforce (Serveur)
Customer relations ; Management
url https://learning.oreilly.com/library/view/-/9781119239314/?ar
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AT pazjon salesforcecomfordummies