Measuring the user experience collecting, analyzing, and presenting usability metrics
Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do...
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| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Amsterdam ; Boston
Elsevier/Morgan Kaufmann
2008
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| Schriftenreihe: | The Morgan Kaufmann series in interactive technologies
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| Online-Zugang: | lizenzpflichtig |
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| Zusammenfassung: | Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology. . Presents criteria for selecting the most appropriate metric for every case. Takes a product and technology neutral approach . Presents in-depth case studies to show how organizations have successfully used the metrics and the information they revealed. |
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| Beschreibung: | Includes bibliographical references and index. - Print version record |
| Beschreibung: | 1 online resource (xvii, 317 pages) illustrations |
| ISBN: | 9780080558264 0080558267 1281763802 9781281763808 9786611763800 6611763805 9780123735584 |