What to Say When Things Get Tough Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say (Audio Book)

BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough , this seasoned expert offers verbal and nonverbal skills for handling communication...

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Bibliographische Detailangaben
1. Verfasser: Greenberger, Leonard (VerfasserIn)
Körperschaften: O'Reilly for Higher Education (Firm) (MitwirkendeR), Safari, an O'Reilly Media Company (MitwirkendeR)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: [Place of publication not identified] McGraw-Hill 2013
Ausgabe:1st edition.
Schlagworte:
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