Crisis-ready teams data-driven lessons from aviation, nuclear power, emergency medicine, and mine rescue

"Crisis-Ready Teams explains how any team, and any team leader, in any industry or sector, can prepare in advance, to manage crises that suddenly pull people together to address high-magnitude events that could seriously harm their organizations. The book is based on extensive, unprecedented re...

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Bibliographische Detailangaben
Hauptverfasser: Waller, Mary J. (VerfasserIn), Kaplan, Seth A. (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Stanford, California Stanford Business Books, an imprint of Stanford University Press 2024
Schriftenreihe:High reliability and crisis management
Schlagworte:
Online-Zugang:DE-706
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Inhaltsangabe:
  • How teams respond to rare, catastrophic events : an overview
  • Tone, timing, and patterns
  • How trauma teams & flight crews set the tone
  • How seaport & MBA crisis teams share information and avoid solution fixation
  • To adapt... with routines or without them?
  • How flight crews & nuclear plant crews adapt during crises
  • How the NEADS team adapted to the nonsensical on 9/11
  • Team leaders & tensions
  • How nuclear plant crews balance routine & improvisation
  • How flight crews balance planning & acting
  • How mine rescue teams go slow... to go fast
  • Designing high-performing teams for crises
  • Training high-performing teams for crises
  • Enhancing team resilience for crises
  • The ethics of crisis preparation