Emotional Power im Service Kunden begeistern, Beziehungen stärken, Umsätze steigern
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | German |
| Veröffentlicht: |
Wiesbaden
Springer Gabler
[2024]
|
| Schlagworte: | |
| Online-Zugang: | DE-B1533 DE-522 DE-B768 DE-634 DE-526 DE-1052 DE-1043 DE-1102 DE-1046 DE-858 DE-1028 DE-Aug4 DE-1050 DE-573 DE-M347 DE-92 DE-1051 DE-898 DE-859 DE-860 DE-1049 DE-861 DE-863 DE-862 DE-523 DE-2070s DE-91 DE-473 DE-19 DE-703 DE-20 DE-706 DE-824 DE-29 DE-739 URL des Erstveröffentlichers |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
MARC
| LEADER | 00000nam a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV049595186 | ||
| 003 | DE-604 | ||
| 005 | 20240402 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 240304s2024 xx a||| o|||| 00||| ger d | ||
| 020 | |a 9783658430085 |c Online |9 978-3-658-43008-5 | ||
| 024 | 7 | |a 10.1007/978-3-658-43008-5 |2 doi | |
| 035 | |a (ZDB-2-SWI)9783658430085 | ||
| 035 | |a (OCoLC)1427315050 | ||
| 035 | |a (DE-599)BVBBV049595186 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a ger | |
| 049 | |a DE-860 |a DE-19 |a DE-1028 |a DE-83 |a DE-858 |a DE-1046 |a DE-1043 |a DE-Aug4 |a DE-898 |a DE-861 |a DE-1049 |a DE-473 |a DE-29 |a DE-20 |a DE-862 |a DE-92 |a DE-522 |a DE-706 |a DE-91 |a DE-B768 |a DE-188 |a DE-523 |a DE-859 |a DE-1050 |a DE-863 |a DE-1051 |a DE-824 |a DE-2070s |a DE-B1533 |a DE-1052 |a DE-573 |a DE-M347 |a DE-703 |a DE-1102 |a DE-739 |a DE-634 |a DE-526 | ||
| 082 | 0 | |a 658.812 |2 23 | |
| 084 | |a WIR 000 |2 stub | ||
| 100 | 1 | |a Beckmann, Susanne |e Verfasser |0 (DE-588)1115209981 |4 aut | |
| 245 | 1 | 0 | |a Emotional Power im Service |b Kunden begeistern, Beziehungen stärken, Umsätze steigern |c Susanne Beckmann, Ralph Lange |
| 264 | 1 | |a Wiesbaden |b Springer Gabler |c [2024] | |
| 264 | 4 | |c © 2024 | |
| 300 | |a 1 Online-Ressource (XVIII, 269 Seiten) |b Illustrationen, Diagramme | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 650 | 4 | |a Customer Service and Call Center | |
| 650 | 4 | |a Sales and Distribution | |
| 650 | 4 | |a Marketing | |
| 650 | 4 | |a Customer services | |
| 650 | 4 | |a Sales management | |
| 650 | 4 | |a Marketing | |
| 700 | 1 | |a Lange, Ralph |0 (DE-588)1322035970 |4 aut | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-3-658-43007-8 |
| 856 | 4 | 0 | |u https://doi.org/10.1007/978-3-658-43008-5 |x Verlag |z URL des Erstveröffentlichers |3 Volltext |
| 912 | |a ZDB-2-SWI | ||
| 940 | 1 | |q ZDB-2-SWI_2024 | |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-034939768 | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-B1533 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-522 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-B768 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-634 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-526 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-1052 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-1043 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-1102 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-1046 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-858 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-1028 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-Aug4 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-1050 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-573 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-M347 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-92 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-1051 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-898 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-859 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-860 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-1049 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-861 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-863 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-862 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-523 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-2070s |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-91 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-473 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-19 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-703 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-20 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-706 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-824 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-29 |p ZDB-2-SWI |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.1007/978-3-658-43008-5 |l DE-739 |p ZDB-2-SWI |x Verlag |3 Volltext | |
Datensatz im Suchindex
| DE-BY-TUM_katkey | 2785480 |
|---|---|
| DE-BY-UBG_katkey | 197235445 |
| DE-BY-UBG_local_url | https://doi.org/10.1007/978-3-658-43008-5 Verlag |
| DE-BY-UBM_katkey | 6611836 |
| DE-BY-UBM_local_url | https://doi.org/10.1007/978-3-658-43008-5 Verlag |
| _version_ | 1824050455034986496 |
| any_adam_object | |
| author | Beckmann, Susanne Lange, Ralph |
| author_GND | (DE-588)1115209981 (DE-588)1322035970 |
| author_facet | Beckmann, Susanne Lange, Ralph |
| author_role | aut aut |
| author_sort | Beckmann, Susanne |
| author_variant | s b sb r l rl |
| building | Verbundindex |
| bvnumber | BV049595186 |
| classification_tum | WIR 000 |
| collection | ZDB-2-SWI |
| ctrlnum | (ZDB-2-SWI)9783658430085 (OCoLC)1427315050 (DE-599)BVBBV049595186 |
| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| doi_str_mv | 10.1007/978-3-658-43008-5 |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>05161nam a2200865zc 4500</leader><controlfield tag="001">BV049595186</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20240402 </controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">240304s2024 xx a||| o|||| 00||| ger d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9783658430085</subfield><subfield code="c">Online</subfield><subfield code="9">978-3-658-43008-5</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.1007/978-3-658-43008-5</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-2-SWI)9783658430085</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1427315050</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV049595186</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">ger</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-860</subfield><subfield code="a">DE-19</subfield><subfield code="a">DE-1028</subfield><subfield code="a">DE-83</subfield><subfield code="a">DE-858</subfield><subfield code="a">DE-1046</subfield><subfield code="a">DE-1043</subfield><subfield code="a">DE-Aug4</subfield><subfield code="a">DE-898</subfield><subfield code="a">DE-861</subfield><subfield code="a">DE-1049</subfield><subfield code="a">DE-473</subfield><subfield code="a">DE-29</subfield><subfield code="a">DE-20</subfield><subfield code="a">DE-862</subfield><subfield code="a">DE-92</subfield><subfield code="a">DE-522</subfield><subfield code="a">DE-706</subfield><subfield code="a">DE-91</subfield><subfield code="a">DE-B768</subfield><subfield code="a">DE-188</subfield><subfield code="a">DE-523</subfield><subfield code="a">DE-859</subfield><subfield code="a">DE-1050</subfield><subfield code="a">DE-863</subfield><subfield code="a">DE-1051</subfield><subfield code="a">DE-824</subfield><subfield code="a">DE-2070s</subfield><subfield code="a">DE-B1533</subfield><subfield code="a">DE-1052</subfield><subfield code="a">DE-573</subfield><subfield code="a">DE-M347</subfield><subfield code="a">DE-703</subfield><subfield code="a">DE-1102</subfield><subfield code="a">DE-739</subfield><subfield code="a">DE-634</subfield><subfield code="a">DE-526</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.812</subfield><subfield code="2">23</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">WIR 000</subfield><subfield code="2">stub</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Beckmann, Susanne</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1115209981</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Emotional Power im Service</subfield><subfield code="b">Kunden begeistern, Beziehungen stärken, Umsätze steigern</subfield><subfield code="c">Susanne Beckmann, Ralph Lange</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Wiesbaden</subfield><subfield code="b">Springer Gabler</subfield><subfield code="c">[2024]</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">© 2024</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (XVIII, 269 Seiten)</subfield><subfield code="b">Illustrationen, Diagramme</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer Service and Call Center</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Sales and Distribution</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Marketing</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Sales management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Marketing</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Lange, Ralph</subfield><subfield code="0">(DE-588)1322035970</subfield><subfield code="4">aut</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-3-658-43007-8</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="x">Verlag</subfield><subfield code="z">URL des Erstveröffentlichers</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-2-SWI</subfield></datafield><datafield tag="940" ind1="1" ind2=" "><subfield code="q">ZDB-2-SWI_2024</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-034939768</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-B1533</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-522</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-B768</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-634</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-526</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-1052</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-1043</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-1102</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-1046</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-858</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-1028</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-Aug4</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-1050</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-573</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-M347</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-92</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-1051</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-898</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-859</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-860</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-1049</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-861</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-863</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-862</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-523</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-2070s</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-91</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-473</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-19</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-703</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-20</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-706</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-824</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-29</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-658-43008-5</subfield><subfield code="l">DE-739</subfield><subfield code="p">ZDB-2-SWI</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
| id | DE-604.BV049595186 |
| illustrated | Illustrated |
| indexdate | 2025-02-14T17:17:08Z |
| institution | BVB |
| isbn | 9783658430085 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034939768 |
| oclc_num | 1427315050 |
| open_access_boolean | |
| owner | DE-860 DE-19 DE-BY-UBM DE-1028 DE-83 DE-858 DE-1046 DE-1043 DE-Aug4 DE-898 DE-BY-UBR DE-861 DE-1049 DE-473 DE-BY-UBG DE-29 DE-20 DE-862 DE-BY-FWS DE-92 DE-522 DE-706 DE-91 DE-BY-TUM DE-B768 DE-188 DE-523 DE-859 DE-1050 DE-863 DE-BY-FWS DE-1051 DE-824 DE-2070s DE-B1533 DE-1052 DE-573 DE-M347 DE-703 DE-1102 DE-739 DE-634 DE-526 |
| owner_facet | DE-860 DE-19 DE-BY-UBM DE-1028 DE-83 DE-858 DE-1046 DE-1043 DE-Aug4 DE-898 DE-BY-UBR DE-861 DE-1049 DE-473 DE-BY-UBG DE-29 DE-20 DE-862 DE-BY-FWS DE-92 DE-522 DE-706 DE-91 DE-BY-TUM DE-B768 DE-188 DE-523 DE-859 DE-1050 DE-863 DE-BY-FWS DE-1051 DE-824 DE-2070s DE-B1533 DE-1052 DE-573 DE-M347 DE-703 DE-1102 DE-739 DE-634 DE-526 |
| physical | 1 Online-Ressource (XVIII, 269 Seiten) Illustrationen, Diagramme |
| psigel | ZDB-2-SWI ZDB-2-SWI_2024 |
| publishDate | 2024 |
| publishDateSearch | 2024 |
| publishDateSort | 2024 |
| publisher | Springer Gabler |
| record_format | marc |
| spellingShingle | Beckmann, Susanne Lange, Ralph Emotional Power im Service Kunden begeistern, Beziehungen stärken, Umsätze steigern Customer Service and Call Center Sales and Distribution Marketing Customer services Sales management |
| title | Emotional Power im Service Kunden begeistern, Beziehungen stärken, Umsätze steigern |
| title_auth | Emotional Power im Service Kunden begeistern, Beziehungen stärken, Umsätze steigern |
| title_exact_search | Emotional Power im Service Kunden begeistern, Beziehungen stärken, Umsätze steigern |
| title_full | Emotional Power im Service Kunden begeistern, Beziehungen stärken, Umsätze steigern Susanne Beckmann, Ralph Lange |
| title_fullStr | Emotional Power im Service Kunden begeistern, Beziehungen stärken, Umsätze steigern Susanne Beckmann, Ralph Lange |
| title_full_unstemmed | Emotional Power im Service Kunden begeistern, Beziehungen stärken, Umsätze steigern Susanne Beckmann, Ralph Lange |
| title_short | Emotional Power im Service |
| title_sort | emotional power im service kunden begeistern beziehungen starken umsatze steigern |
| title_sub | Kunden begeistern, Beziehungen stärken, Umsätze steigern |
| topic | Customer Service and Call Center Sales and Distribution Marketing Customer services Sales management |
| topic_facet | Customer Service and Call Center Sales and Distribution Marketing Customer services Sales management |
| url | https://doi.org/10.1007/978-3-658-43008-5 |
| work_keys_str_mv | AT beckmannsusanne emotionalpowerimservicekundenbegeisternbeziehungenstarkenumsatzesteigern AT langeralph emotionalpowerimservicekundenbegeisternbeziehungenstarkenumsatzesteigern |