Business intelligence a comprehensive approach to information needs, technologies and culture

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1. Verfasser: Skyrius, Rimvydas (VerfasserIn)
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Veröffentlicht: Cham Springer [2021]
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adam_text Contents 1 Business Intelligence: Human Issues....................................................... 1.1 Introduction....................................................................................... 1.2 Novelty and Originality.................................................................... 1.3 The Target Audience and Benefits.................................................. References..................................................................................................... 1 1 2 4 4 2 Business Intelligence Definition and Problem Space............................ 2.1 The Activities of Business Intelligence........................................... 2.2 Definitions......................................................................................... 2.2.1 As an Information System................................................. 2.2.2 As a Cyclical Process......................................................... 2.2.3 As a Technology Platform or Technology Stack............ 2.2.4 As a Value Chain of Informing Activities that Covers Issues from Simple to the Most Complex........................ 2.3 Expected Results and Benefits....................... 2.3.1 Difficulty in Evaluating Bí Benefits................................. 2.4 Advanced Informing and Insights................................................... 2.4.1 Definition of Advanced Informing, Its Positioning and Boundaries................................................................... 2.4.2 Insights.................................................................... References..................................................................................................... 7 7 9 12 13 13 3 Business Intelligence Information Needs: Related Systems and Activities....................................................................................................... 3.1 Information Needs............................................................................. 3.2 Business Intelligence Cycle.......................................... 3.3 Business Intelligence and RelatedInforming Activities................. 3.3.1 Business Intelligence and Management Information Systems............................................................................... 3.3.2 Business Intelligence andDecision Support..................... 3.3.3 Business Intelligence and Competitive Intelligence.... 15 15 17 19 19 20 24 27 27 33 35 36 38 40 ix x Contents 3.3.4 Business Intelligence and Business Analytics................... Intelligence in Other Domains and Its Relation to Bí..................... 3.4.1 Similarities with Other Domains....................................... 3.4.2 Differences from Other Domains...................................... References..................................................................................................... 43 44 45 47 48 4 Business Intelligence Dimensions............................................................. 4.1 The Notion of Bí Dimensionality..................................................... 4.2 Business Dimensions........................................................................ 4.3 Introduction to Bí Dimensions......................................................... 4.4 Relations of Business and Bí Dimensions...................................... 4.5 Bí Dimensions................................................................................... 4.5.1 Internal and External Orientation...................................... 4.5.2 Centtàlized and Decentralized Bí..................................... 4.5.3 Question Complexity.......................................................... 4.5.4 Functional Scope................................................................ 4.5.5 Automation............................ 4.5.6 Initiative: Supply-Driven Versus Demand-Driven.......... 4.5.7 Velocity: Real Time Versus Right Time.......................... 4.6 Tiered Approaches............................................................................ 4.7 The Encompassing Potential of Bí.................................................. References............................................ 51 51 52 55 56 60 60 62 65 66 67 69 71 74 77 77 5 Information Integration............................................................................. 5.1 The Need for Data and Information Integration............................. 5.2 Data Integration................ 5.2.1 Single Source of Truth............................................. .. ... 5.2.2 Enterprise Information Integration and Enterprise Application Integration....................................................... 5.2.3 Data Quality........................................................................ 5.3 The Transition from Data to Information Integration...................* 5.4 Information Integration and Sense Making..................................... 5.4.1 Insight Development and Information Integration.......... 5.4.2 Semantics, Sense Making and Context............................ 5.4.3 Մ Tools and Methods........................................................ 5.4.4 Heuristic Integration: Dataspaces...................................... References...................................................................................................... 81 81 84 86 88 89 89 91 91 95 102 104 108 Management of Experience and Lessons Learned............................... 6.1 Terms and Definitions....................................................................... 6.1.1 Terms................................................................................... 6.1.2 Positioning........................................................................... 6.1.3 Content................................................................................. 6.1.4 Structure and Forms............................................................ 6.2 Lessons Learned Theoretical Issues................................................. 6.3 LL Management Process................................................................... 113 113 115 116 117 119 122 126 3.4 6 Contents xi 6.4 Practical LL Management Implementation Cases, Systems and Features.............................................................................................. 6.5 Controversies.................................................................................... 6.6 Empirical Research on ActualLL Management............................. 6.7 Concluding Remarks........................................................................ References..................................................................................................... 128 131 133 140 141 7 Business Intelligence Technologies.......................................................... 7.1 Overview of Bí Technologies.......................................................... 7.2 Data Collection and Storage............................................................ 7.3 Multidimensional Analysis, On-line Analytical Processing.......... 7.4 Use of Simple Self-Service Tools: Role of Excel.......................... 7.4.1 Queries and Reporting........................................... 7.4.2 Spreadsheets. ..................................................................... 7.5 Business Analytics......................................................................... 7.5.1 Data Mining........................................................................ 7.5.2 Big Data Analytics............................................ 7.5.3 Descriptive, Predictive and Prescriptive Analytics......... 7.5.4 Augmented Analytics........................................................ 7.5.5 Web Analytics.................................................................... 7.6 Modeling and Simulation. . ............................................................. 7.7 Text Analytics................................................................................... 7.8 Presentation and Visualization................................................. 7.9 The Role of AI.................................................................................. 7.10 Communication and Collaboration Platforms................................ 7.11 Bí Technology Deployment Issues................................................. References................................................................. 145 145 150 154 156 157 158 159 160 161 163 164 165 165 167 171 178 180 181 183 8 Business Intelligence Maturity and Agility............................................. 8.1 The Definitions and Focus of Business Intelligence Maturity .. . 8.2 Business Intelligence Maturity Models, Comparison and Limitations......................................................................................... 8.3 Redefinition of Business Intelligence Maturity.............................. 8.4 Business Intelligence Agility.................................................... .. .. 8.4.1 The Notion of Agility........................................................ 8.4.2 Organizational Agility, Information Agility and Bí Agility.................................................................................. 8.5 Dynamic Capabilities Approach...................................................... 8.6 Factors Supporting and Restricting Agility........................ 8.7 Bí Agility Management Issues......................................................... References..................................................................................................... 187 187 9 188 194 195 195 199 202 203 203 207 Business Intelligence Culture.................................................................... 213 9.1 Human Factors in Business Intelligence......................................... 213 9.2 Relation of Organizational, Information and Business Intelligence Cultures.............................................................................................. 215 Contents 9.3 The Importance of Informing Activities for Organizational Culture................................................................................................ 9.4 The Most Common Features of Business Intelligence Culture. . . 9.4.1 The Importance of Information Sharing........................... 9.4.2 Record of Lessons and Experience................................... 9.4.3 Creation of an Intelligence Community........................... 9.4.4 Technology Management.................................................. 9.4.5 The Environment of Business Intelligence Culture.... 9.5 Research on Business Intelligence Adoption In Lithuanian Companies........................................................................... References...................................................................................................... 217 221 221 224 225 227 228 228 238 10 Soft BusinessIntelligence Factors............................................................. 241 10.1 Common Issues for Soft Factors...................................................... 241 10.2 Attention............................................................................................. 242 10.2.1 Importance for Bí............................................................... 242 10.2.2 Important Attention Issues ................................................. 243 10.2.3 Attention Management Tools............................................ 246 10.3 Sense................................................................................................... 247 10.3.1 Sense Dynamics............................ 248 10.3.2 Sense Metrics...................................................................... 249 10.4 Trust........................................ 250 10.4.1 Definitions........................................................................... 251 10.4.2 Trust in Elements of Informing Process........................... 253 10.4.3 Processing Methods and Systems Design........................ 255 10.4.4 Contributors............................................................ 256 10.4.5 Metrics................................................................................. 256 10.5 Relations Between Soft Factors....................................................... 256 10.6 Possible Research Directions............................................................ 259 References................................................................................................ 260 11 Encompassing Bí:Education and Research Issues............................... 11.1 The Encompassing Business Intelligence....................................... 11.2 Review of the Book Logic................................................................ 11.3 Important Issues in Bí Education..................................................... 11.4 Bí Research Issues................................................................... .. ... References...................................................................................................... 263 263 264 268 271 273
adam_txt Contents 1 Business Intelligence: Human Issues. 1.1 Introduction. 1.2 Novelty and Originality. 1.3 The Target Audience and Benefits. References. 1 1 2 4 4 2 Business Intelligence Definition and Problem Space. 2.1 The Activities of Business Intelligence. 2.2 Definitions. 2.2.1 As an Information System. 2.2.2 As a Cyclical Process. 2.2.3 As a Technology Platform or Technology Stack. 2.2.4 As a Value Chain of Informing Activities that Covers Issues from Simple to the Most Complex. 2.3 Expected Results and Benefits. 2.3.1 Difficulty in Evaluating Bí Benefits. 2.4 Advanced Informing and Insights. 2.4.1 Definition of Advanced Informing, Its Positioning and Boundaries. 2.4.2 Insights. References. 7 7 9 12 13 13 3 Business Intelligence Information Needs: Related Systems and Activities. 3.1 Information Needs. 3.2 Business Intelligence Cycle. 3.3 Business Intelligence and RelatedInforming Activities. 3.3.1 Business Intelligence and Management Information Systems. 3.3.2 Business Intelligence andDecision Support. 3.3.3 Business Intelligence and Competitive Intelligence. 15 15 17 19 19 20 24 27 27 33 35 36 38 40 ix x Contents 3.3.4 Business Intelligence and Business Analytics. Intelligence in Other Domains and Its Relation to Bí. 3.4.1 Similarities with Other Domains. 3.4.2 Differences from Other Domains. References. 43 44 45 47 48 4 Business Intelligence Dimensions. 4.1 The Notion of Bí Dimensionality. 4.2 Business Dimensions. 4.3 Introduction to Bí Dimensions. 4.4 Relations of Business and Bí Dimensions. 4.5 Bí Dimensions. 4.5.1 Internal and External Orientation. 4.5.2 Centtàlized and Decentralized Bí. 4.5.3 Question Complexity. 4.5.4 Functional Scope. 4.5.5 Automation. 4.5.6 Initiative: Supply-Driven Versus Demand-Driven. 4.5.7 Velocity: Real Time Versus Right Time. 4.6 Tiered Approaches. 4.7 The Encompassing Potential of Bí. References. 51 51 52 55 56 60 60 62 65 66 67 69 71 74 77 77 5 Information Integration. 5.1 The Need for Data and Information Integration. 5.2 Data Integration. 5.2.1 Single Source of Truth. . . 5.2.2 Enterprise Information Integration and Enterprise Application Integration. 5.2.3 Data Quality. 5.3 The Transition from Data to Information Integration.* 5.4 Information Integration and Sense Making. 5.4.1 Insight Development and Information Integration. 5.4.2 Semantics, Sense Making and Context. 5.4.3 Մ Tools and Methods. 5.4.4 Heuristic Integration: Dataspaces. References. 81 81 84 86 88 89 89 91 91 95 102 104 108 Management of Experience and Lessons Learned. 6.1 Terms and Definitions. 6.1.1 Terms. 6.1.2 Positioning. 6.1.3 Content. 6.1.4 Structure and Forms. 6.2 Lessons Learned Theoretical Issues. 6.3 LL Management Process. 113 113 115 116 117 119 122 126 3.4 6 Contents xi 6.4 Practical LL Management Implementation Cases, Systems and Features. 6.5 Controversies. 6.6 Empirical Research on ActualLL Management. 6.7 Concluding Remarks. References. 128 131 133 140 141 7 Business Intelligence Technologies. 7.1 Overview of Bí Technologies. 7.2 Data Collection and Storage. 7.3 Multidimensional Analysis, On-line Analytical Processing. 7.4 Use of Simple Self-Service Tools: Role of Excel. 7.4.1 Queries and Reporting. 7.4.2 Spreadsheets. . 7.5 Business Analytics. 7.5.1 Data Mining. 7.5.2 Big Data Analytics. 7.5.3 Descriptive, Predictive and Prescriptive Analytics. 7.5.4 Augmented Analytics. 7.5.5 Web Analytics. 7.6 Modeling and Simulation. . . 7.7 Text Analytics. 7.8 Presentation and Visualization. 7.9 The Role of AI. 7.10 Communication and Collaboration Platforms. 7.11 Bí Technology Deployment Issues. References. 145 145 150 154 156 157 158 159 160 161 163 164 165 165 167 171 178 180 181 183 8 Business Intelligence Maturity and Agility. 8.1 The Definitions and Focus of Business Intelligence Maturity . . 8.2 Business Intelligence Maturity Models, Comparison and Limitations. 8.3 Redefinition of Business Intelligence Maturity. 8.4 Business Intelligence Agility. . . 8.4.1 The Notion of Agility. 8.4.2 Organizational Agility, Information Agility and Bí Agility. 8.5 Dynamic Capabilities Approach. 8.6 Factors Supporting and Restricting Agility. 8.7 Bí Agility Management Issues. References. 187 187 9 188 194 195 195 199 202 203 203 207 Business Intelligence Culture. 213 9.1 Human Factors in Business Intelligence. 213 9.2 Relation of Organizational, Information and Business Intelligence Cultures. 215 Contents 9.3 The Importance of Informing Activities for Organizational Culture. 9.4 The Most Common Features of Business Intelligence Culture. . . 9.4.1 The Importance of Information Sharing. 9.4.2 Record of Lessons and Experience. 9.4.3 Creation of an Intelligence Community. 9.4.4 Technology Management. 9.4.5 The Environment of Business Intelligence Culture. 9.5 Research on Business Intelligence Adoption In Lithuanian Companies. References. 217 221 221 224 225 227 228 228 238 10 Soft BusinessIntelligence Factors. 241 10.1 Common Issues for Soft Factors. 241 10.2 Attention. 242 10.2.1 Importance for Bí. 242 10.2.2 Important Attention Issues . 243 10.2.3 Attention Management Tools. 246 10.3 Sense. 247 10.3.1 Sense Dynamics. 248 10.3.2 Sense Metrics. 249 10.4 Trust. 250 10.4.1 Definitions. 251 10.4.2 Trust in Elements of Informing Process. 253 10.4.3 Processing Methods and Systems Design. 255 10.4.4 Contributors. 256 10.4.5 Metrics. 256 10.5 Relations Between Soft Factors. 256 10.6 Possible Research Directions. 259 References. 260 11 Encompassing Bí:Education and Research Issues. 11.1 The Encompassing Business Intelligence. 11.2 Review of the Book Logic. 11.3 Important Issues in Bí Education. 11.4 Bí Research Issues. . . References. 263 263 264 268 271 273
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spelling Skyrius, Rimvydas Verfasser (DE-588)1259548066 aut
Business intelligence a comprehensive approach to information needs, technologies and culture Rimvydas Skyrius
Cham Springer [2021]
xii, 273 Seiten Illustrationen
txt rdacontent
n rdamedia
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Progress in IS 2196-8713
Business Information Systems
Information Systems Applications (incl. Internet)
Big Data/Analytics
Computer Appl. in Administrative Data Processing
Management information systems
Application software
Big data
Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf
Business Intelligence (DE-588)4588307-5 gnd rswk-swf
Data Mining (DE-588)4428654-5 gnd rswk-swf
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Erscheint auch als Online-Ausgabe 978-3-030-67032-0
Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=033307985&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis
spellingShingle Skyrius, Rimvydas
Business intelligence a comprehensive approach to information needs, technologies and culture
Business Information Systems
Information Systems Applications (incl. Internet)
Big Data/Analytics
Computer Appl. in Administrative Data Processing
Management information systems
Application software
Big data
Managementinformationssystem (DE-588)4074518-1 gnd
Business Intelligence (DE-588)4588307-5 gnd
Data Mining (DE-588)4428654-5 gnd
subject_GND (DE-588)4074518-1
(DE-588)4588307-5
(DE-588)4428654-5
title Business intelligence a comprehensive approach to information needs, technologies and culture
title_auth Business intelligence a comprehensive approach to information needs, technologies and culture
title_exact_search Business intelligence a comprehensive approach to information needs, technologies and culture
title_exact_search_txtP Business intelligence a comprehensive approach to information needs, technologies and culture
title_full Business intelligence a comprehensive approach to information needs, technologies and culture Rimvydas Skyrius
title_fullStr Business intelligence a comprehensive approach to information needs, technologies and culture Rimvydas Skyrius
title_full_unstemmed Business intelligence a comprehensive approach to information needs, technologies and culture Rimvydas Skyrius
title_short Business intelligence
title_sort business intelligence a comprehensive approach to information needs technologies and culture
title_sub a comprehensive approach to information needs, technologies and culture
topic Business Information Systems
Information Systems Applications (incl. Internet)
Big Data/Analytics
Computer Appl. in Administrative Data Processing
Management information systems
Application software
Big data
Managementinformationssystem (DE-588)4074518-1 gnd
Business Intelligence (DE-588)4588307-5 gnd
Data Mining (DE-588)4428654-5 gnd
topic_facet Business Information Systems
Information Systems Applications (incl. Internet)
Big Data/Analytics
Computer Appl. in Administrative Data Processing
Management information systems
Application software
Big data
Managementinformationssystem
Business Intelligence
Data Mining
url http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=033307985&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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