Customer data platforms use people data to transform the future of marketing engagement

The Customer Data Problem -- CHAPTER 2 The Brief, Wondrous Life of Customer Data Management -- Customer Data on Cards and Tape? -- Direct Mail and Email: The Prototypes of Modern Marketing -- A Brief History of Customer Data Management -- Relational Databases -- The Rise of CRM and Marketing Automat...

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Hauptverfasser: Kihn, Martin (VerfasserIn), O'Hara, Chris (VerfasserIn)
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Veröffentlicht: Hoboken, New Jersey Wiley [2021]
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505 8 |a Cover -- Title Page -- Copyright -- Contents -- Introduction -- The Pizza Challenge -- The Perils of Personalization -- Rise of the Avoidant Customer -- The Disconnected Data Dilemma -- Customer Data Platform (CDP) -- Crossing The Customer Data Chasm -- CHAPTER 1 The Customer Data Conundrum -- Data Silos -- Known Data -- Customer Relationship Management (CRM) -- Customer Resolution -- Data Portability -- Unknown Data -- Cross-Device Identity Management (CDIM) -- Connecting the Known and Unknown -- Data Onboarding -- People Silos -- Customer-Driven Thinker: Kevin Mannion 
505 8 |a A Business-User Friendly UI -- A Platform Ecosystem -- The Future Is Here -- Customer-Driven Thinker: David Raab -- Summary: What Is a CDP? -- CHAPTER 4 Organizing Customer Data -- Munging Data in the Midwest -- Elements of a Data Pipeline -- Data Management Steps -- 1 Data Ingestion -- 2 Data Harmonization -- Using an Information Model -- 3 Identity Management -- Benefits of Identity Management -- Spectrum of Identity -- Identity Management in Practice -- 4 Segmentation -- The Importance of Attributes -- 5 Activation -- Getting It Done -- Different Spheres of Influence 
505 8 |a Customer-Driven Thinker: Brad Feinberg -- Summary: Organizing Customer Data -- CHAPTER 5 Build a First-Party Data Asset with Consent -- Privacy-First Is Customer-Driven -- Privacy Police: Browsers and Regulators -- Web Browsers and Standards Bodies -- Intelligent Tracking Prevention -- Enhanced Tracking Prevention and Brave -- Google's Chrome and AdID -- Government Regulators -- The Mistrustful Consumer -- How Can a Marketer Gain Trust? -- Attitudes Around the World -- The Privacy Paradox -- What Exactly Is the Privacy Paradox? -- How Do You Solve the Paradox? -- Four Privacy Tactics to Try 
520 |a The Customer Data Problem -- CHAPTER 2 The Brief, Wondrous Life of Customer Data Management -- Customer Data on Cards and Tape? -- Direct Mail and Email: The Prototypes of Modern Marketing -- A Brief History of Customer Data Management -- Relational Databases -- The Rise of CRM and Marketing Automation -- Marketing Automation -- Improved User Interface (UI) -- The Multichannel Multiverse of the Thoroughly Modern Marketer -- The Growth of Digital -- Today's Landscape -- Today's Martech Frankenstack -- Customer-Driven Thinker: Scott Brinker 
700 1 |a O'Hara, Chris  |e Verfasser  |4 aut 
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Datensatz im Suchindex

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author Kihn, Martin
O'Hara, Chris
author_facet Kihn, Martin
O'Hara, Chris
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contents Cover -- Title Page -- Copyright -- Contents -- Introduction -- The Pizza Challenge -- The Perils of Personalization -- Rise of the Avoidant Customer -- The Disconnected Data Dilemma -- Customer Data Platform (CDP) -- Crossing The Customer Data Chasm -- CHAPTER 1 The Customer Data Conundrum -- Data Silos -- Known Data -- Customer Relationship Management (CRM) -- Customer Resolution -- Data Portability -- Unknown Data -- Cross-Device Identity Management (CDIM) -- Connecting the Known and Unknown -- Data Onboarding -- People Silos -- Customer-Driven Thinker: Kevin Mannion
A Business-User Friendly UI -- A Platform Ecosystem -- The Future Is Here -- Customer-Driven Thinker: David Raab -- Summary: What Is a CDP? -- CHAPTER 4 Organizing Customer Data -- Munging Data in the Midwest -- Elements of a Data Pipeline -- Data Management Steps -- 1 Data Ingestion -- 2 Data Harmonization -- Using an Information Model -- 3 Identity Management -- Benefits of Identity Management -- Spectrum of Identity -- Identity Management in Practice -- 4 Segmentation -- The Importance of Attributes -- 5 Activation -- Getting It Done -- Different Spheres of Influence
Customer-Driven Thinker: Brad Feinberg -- Summary: Organizing Customer Data -- CHAPTER 5 Build a First-Party Data Asset with Consent -- Privacy-First Is Customer-Driven -- Privacy Police: Browsers and Regulators -- Web Browsers and Standards Bodies -- Intelligent Tracking Prevention -- Enhanced Tracking Prevention and Brave -- Google's Chrome and AdID -- Government Regulators -- The Mistrustful Consumer -- How Can a Marketer Gain Trust? -- Attitudes Around the World -- The Privacy Paradox -- What Exactly Is the Privacy Paradox? -- How Do You Solve the Paradox? -- Four Privacy Tactics to Try
ctrlnum (ZDB-30-PQE)6386105
(OCoLC)1242724135
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discipline Wirtschaftswissenschaften
discipline_str_mv Wirtschaftswissenschaften
format Electronic
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spelling Kihn, Martin Verfasser aut
Customer data platforms use people data to transform the future of marketing engagement Martin Kihn, Chris O'Hara
Hoboken, New Jersey Wiley [2021]
1 Online-Ressource (xii, 227 Seiten)
txt rdacontent
c rdamedia
cr rdacarrier
Cover -- Title Page -- Copyright -- Contents -- Introduction -- The Pizza Challenge -- The Perils of Personalization -- Rise of the Avoidant Customer -- The Disconnected Data Dilemma -- Customer Data Platform (CDP) -- Crossing The Customer Data Chasm -- CHAPTER 1 The Customer Data Conundrum -- Data Silos -- Known Data -- Customer Relationship Management (CRM) -- Customer Resolution -- Data Portability -- Unknown Data -- Cross-Device Identity Management (CDIM) -- Connecting the Known and Unknown -- Data Onboarding -- People Silos -- Customer-Driven Thinker: Kevin Mannion
A Business-User Friendly UI -- A Platform Ecosystem -- The Future Is Here -- Customer-Driven Thinker: David Raab -- Summary: What Is a CDP? -- CHAPTER 4 Organizing Customer Data -- Munging Data in the Midwest -- Elements of a Data Pipeline -- Data Management Steps -- 1 Data Ingestion -- 2 Data Harmonization -- Using an Information Model -- 3 Identity Management -- Benefits of Identity Management -- Spectrum of Identity -- Identity Management in Practice -- 4 Segmentation -- The Importance of Attributes -- 5 Activation -- Getting It Done -- Different Spheres of Influence
Customer-Driven Thinker: Brad Feinberg -- Summary: Organizing Customer Data -- CHAPTER 5 Build a First-Party Data Asset with Consent -- Privacy-First Is Customer-Driven -- Privacy Police: Browsers and Regulators -- Web Browsers and Standards Bodies -- Intelligent Tracking Prevention -- Enhanced Tracking Prevention and Brave -- Google's Chrome and AdID -- Government Regulators -- The Mistrustful Consumer -- How Can a Marketer Gain Trust? -- Attitudes Around the World -- The Privacy Paradox -- What Exactly Is the Privacy Paradox? -- How Do You Solve the Paradox? -- Four Privacy Tactics to Try
The Customer Data Problem -- CHAPTER 2 The Brief, Wondrous Life of Customer Data Management -- Customer Data on Cards and Tape? -- Direct Mail and Email: The Prototypes of Modern Marketing -- A Brief History of Customer Data Management -- Relational Databases -- The Rise of CRM and Marketing Automation -- Marketing Automation -- Improved User Interface (UI) -- The Multichannel Multiverse of the Thoroughly Modern Marketer -- The Growth of Digital -- Today's Landscape -- Today's Martech Frankenstack -- Customer-Driven Thinker: Scott Brinker
O'Hara, Chris Verfasser aut
Erscheint auch als Online-Ausgabe, ePDF 978-1-119-79013-6 Kihn, Martin
Erscheint auch als Druck-Ausgabe, Hardcover 978-1-119-79011-2
spellingShingle Kihn, Martin
O'Hara, Chris
Customer data platforms use people data to transform the future of marketing engagement
Cover -- Title Page -- Copyright -- Contents -- Introduction -- The Pizza Challenge -- The Perils of Personalization -- Rise of the Avoidant Customer -- The Disconnected Data Dilemma -- Customer Data Platform (CDP) -- Crossing The Customer Data Chasm -- CHAPTER 1 The Customer Data Conundrum -- Data Silos -- Known Data -- Customer Relationship Management (CRM) -- Customer Resolution -- Data Portability -- Unknown Data -- Cross-Device Identity Management (CDIM) -- Connecting the Known and Unknown -- Data Onboarding -- People Silos -- Customer-Driven Thinker: Kevin Mannion
A Business-User Friendly UI -- A Platform Ecosystem -- The Future Is Here -- Customer-Driven Thinker: David Raab -- Summary: What Is a CDP? -- CHAPTER 4 Organizing Customer Data -- Munging Data in the Midwest -- Elements of a Data Pipeline -- Data Management Steps -- 1 Data Ingestion -- 2 Data Harmonization -- Using an Information Model -- 3 Identity Management -- Benefits of Identity Management -- Spectrum of Identity -- Identity Management in Practice -- 4 Segmentation -- The Importance of Attributes -- 5 Activation -- Getting It Done -- Different Spheres of Influence
Customer-Driven Thinker: Brad Feinberg -- Summary: Organizing Customer Data -- CHAPTER 5 Build a First-Party Data Asset with Consent -- Privacy-First Is Customer-Driven -- Privacy Police: Browsers and Regulators -- Web Browsers and Standards Bodies -- Intelligent Tracking Prevention -- Enhanced Tracking Prevention and Brave -- Google's Chrome and AdID -- Government Regulators -- The Mistrustful Consumer -- How Can a Marketer Gain Trust? -- Attitudes Around the World -- The Privacy Paradox -- What Exactly Is the Privacy Paradox? -- How Do You Solve the Paradox? -- Four Privacy Tactics to Try
title Customer data platforms use people data to transform the future of marketing engagement
title_auth Customer data platforms use people data to transform the future of marketing engagement
title_exact_search Customer data platforms use people data to transform the future of marketing engagement
title_exact_search_txtP Customer data platforms use people data to transform the future of marketing engagement
title_full Customer data platforms use people data to transform the future of marketing engagement Martin Kihn, Chris O'Hara
title_fullStr Customer data platforms use people data to transform the future of marketing engagement Martin Kihn, Chris O'Hara
title_full_unstemmed Customer data platforms use people data to transform the future of marketing engagement Martin Kihn, Chris O'Hara
title_short Customer data platforms
title_sort customer data platforms use people data to transform the future of marketing engagement
title_sub use people data to transform the future of marketing engagement
work_keys_str_mv AT kihnmartin customerdataplatformsusepeopledatatotransformthefutureofmarketingengagement
AT oharachris customerdataplatformsusepeopledatatotransformthefutureofmarketingengagement